Frontier Communications needed a turnkey, fully brandable Wi-Fi and networking solution. With 430,000+ business customers across 28 states—from coffee shops to corporate branches—they couldn't afford to assemble a patchwork of vendors and processes.
Each vertical had different needs. Retail wanted guest analytics. Small offices needed secure employee networks. Hospitality required branded captive portals. Building separate solutions for each wasn't an option.
Frontier needed a singular, integrated approach—for design, installation, NOC support, and future expansions. They needed wibipOS.
Working through Commscope's managed services, Frontier utilized wibipOS as the orchestration layer. The platform unified provisioning, captive portal customization, and real-time analytics under a single pane of glass. Zero-touch deployment meant sites went live in minutes, not weeks.
The 8-year partnership transformed Frontier's business model. They pivoted from one-time equipment sales to monthly recurring revenue on managed Wi-Fi, security, and networking offerings—backed by enterprise-grade reliability.
“By integrating end-to-end solutions with wibipOS's white-label digital experience, we unlocked flexibility, control, adaptability, and branding our Service Providers needed.”
The result: Frontier delivers carrier-grade managed Wi-Fi across 28 states. They add new services—cybersecurity add-ons, multi-site portal customizations, IoT solutions—without rebuilding. And they own the customer relationship under their brand.
