FAQ

Questions? Answered.

Everything you need to know about wibipOS, multi-vendor management, and how we help MSPs win more deals.

“Just Another Lock-In?”

We get it. Here's how wibipOS is different.

Those platforms often focus on captive portal features, analytics, or single-vertical workflows. wibipOS is a multi-service OS that unifies switching, firewalls, IoT, and advanced orchestration across multiple hardware vendors. We're not a portal layer—we're the control plane that lets you manage any vendor from one dashboard.
Your hardware remains yours. wibipOS orchestrates your existing gear—we don't own your APs, switches, or customer relationships. If you ever leave, your hardware still works with native vendor tools. Our business model depends on your success, not on trapping you.
You can—expect 18-24 months and $500K-$2M to reach production parity with what we offer today. Most MSPs find that timeline means lost deals. Our partners get multi-vendor capability in 30 days while keeping full control of their customer relationships and branding.
The platform is shared. Your differentiation comes from your service delivery, customer relationships, vertical expertise, and white-label branding. We provide the infrastructure so you can focus on what actually wins deals—not rebuilding Wi-Fi management from scratch.
We offer partnership models, not just subscriptions. Pricing depends on your scale, integration needs, and business model. Some partners prefer revenue share, others prefer flat fees. We'll design a structure that aligns our success with yours.
Both. Our LiveSDK team works alongside your engineers to integrate new vendors and customize workflows. You get the speed of SaaS with the flexibility of a development partner. That's how we helped 6 Tier 1 telcos and dozens of MSPs go live.
Start with a 30-day sandbox—full Foundation-tier access, pre-integrated with Ruckus, OpenWiFi, and Actiontec. Point your test APs to our controllers and see if it fits. No credit card, no contracts. Ruckus MSPs typically go live in 15 minutes.

General Questions

Platform capabilities, support, and getting started.

wibipOS is a vendor-agnostic, cloud-based platform designed for MSPs and telcos who need to manage multi-vendor Wi-Fi networks from a single dashboard. If you're tired of saying 'we don't support that vendor' and losing RFPs, wibipOS is for you.
We sit above vendor-specific controllers, providing a unified API and dashboard. Your hardware runs native firmware or OpenWiFi—either way, you're not dependent on any single vendor's cloud. Add or remove vendors without rebuilding your management stack.
Yes—that's our core capability. We currently support 12+ vendors including Ruckus, Edgecore, Fortinet, Cisco Meraki, Aruba, NetExperience, and more. Our LiveSDK team can integrate new vendors in 2-4 weeks.
Full white-label branding, custom workflows, role-based access control, API integrations with your existing tools (PSA, billing, monitoring), and configurable alerting. Growth and Enterprise tiers include dedicated customization hours.
Win multi-vendor RFPs you're currently losing. Reduce operational complexity with one dashboard. Deploy faster with pre-built integrations. Scale without hiring specialized engineers for each vendor. Our partners report 40% faster deployments and measurably higher win rates.
Yes. We support Passpoint (Hotspot 2.0), OpenRoaming, captive portals, RADIUS integration, and advanced RF management. Feature availability depends on underlying hardware capabilities.
We're only as capable as the hardware allows. Some legacy devices have limited API support. We'll tell you upfront during sandbox evaluation what's possible with your specific gear—no surprises after you commit.
Single-pane-of-glass management eliminates context switching between vendor portals. Bulk operations, templated configurations, and automated workflows reduce manual tasks. Our partners report 60% reduction in configuration time.
Yes. We support MSP multi-tenant models, enterprise single-tenant deployments, and hybrid approaches. White-label portals let you resell to sub-MSPs. Billing integrations support per-AP, per-site, or custom pricing.
All tiers include 24/7 technical support and onboarding assistance. Growth and Enterprise tiers add priority response times, dedicated success managers, and direct access to our engineering team for complex integrations.
The math is simple: one won multi-vendor deal typically covers a full year of partnership fees. Compare that to $500K+ and 18+ months to build in-house. Most partners see positive ROI within their first quarter.
10,000+ locations across 6 Tier 1 telcos (AT&T, Verizon, Frontier, Cox, Optimum, Mediacom), national education networks (Jamaica's 1,000-school initiative), and dozens of regional MSPs. We've logged 350,000+ development hours over 10 years.
MDU (multi-dwelling units), hospitality, education, healthcare, retail, enterprise campuses, and smart city deployments. Our partners use wibipOS for managed Wi-Fi, guest networks, IoT connectivity, and carrier-grade hotspots.

Still Have Questions?

Our team is ready to walk you through the platform and answer anything specific to your use case.